Privacy Policy
Last Updated: 2025/04/01
Netelligent Consulting CC (“Netelligent,” “we,” “us,” or “our”) is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (“Service”).
By using our Service, you consent to the collection, processing, and use of your personal information as described in this policy.
1. Collection of Personal Information
We may collect and process the following personal information:
• Identity Information: Name and surname
• Contact Information: Email address, telephone number
• Technical Information: IP address, browser type, browsing behaviour on our website
• Any other information you voluntarily provide when contacting us
• We collect this information through direct interactions (e.g., when you submit a contact form) and automated technologies (e.g., cookies and log data).
2. Purpose of Collection and Processing
We collect and process your personal information for the following lawful purposes:
• To provide and improve our Service
• To communicate with you regarding inquiries, support, or services
• To analyse website usage and improve user experience
• To comply with legal and regulatory requirements
• We will only process your personal information where we have a lawful basis to do so, such as your consent, a contractual necessity, or compliance with legal obligations.
3. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once we no longer need your information, we will securely destroy or anonymize it.
4. Protection of Personal Information
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Sharing of Personal Information
We do not sell or rent your personal information. However, we may share your information with:
• Service providers who assist in operating our website and providing services (under strict confidentiality agreements)
• Regulatory authorities if required by law or legal process
• Business partners where you have given explicit consent
• Where personal information is transferred outside South Africa, we ensure appropriate safeguards are in place to protect your data.
6. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
• Access your personal information held by us
• Correct inaccurate or outdated information
• Request deletion of your personal data (subject to legal retention requirements)
• Object to the processing of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator if you believe your rights have been violated (www.justice.gov.za/inforeg/)
• To exercise any of these rights, please contact us at [insert email address].
7. Use of Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and track website analytics. You can manage cookie settings in your browser. However, disabling cookies may affect the functionality of the website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies, and we encourage you to read their terms before sharing any personal information.
9. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. You are encouraged to review this policy periodically.
10. Contact Information
For any questions about this Privacy Policy or to exercise your POPIA rights, please contact us:
• Email: [email protected]
• Contact Number: (+27) 31 100 1016
• Address: Third Floor, Links Building, 2 Golf Course Dr, Mount Edgecombe, 4300, KwaZulu-Natal, South Africa